Return Policy

All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.
CategoryReturn Policy
Beauty ItemsNon ReturnableThis item is non-returnable due to hygiene and personal care nature of the product.However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Shaving and Hair Removal10 Days ReturnableThis item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 10 days of delivery for full refund.Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Health and Personal Care: Grooming (Fragrance, Hair care and styling, Makeup, Skin care, Oral Care, Nail Care, Baby Care) Medical Supplies and Equipment, Family Planning, Household Consumables, and Baby Nutritional ProductsNon ReturnableThis item is non-returnable due to hygiene and consumable nature of the product.However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Health and Pesonal Care: Heart Rate Monitors, Health Monitors, Scales, Miscellaneous Health and Wellness Appliances; Sports Nutrition; Contact Lens & Eye Care Products10 Days ReturnableThis item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.You can also return the product within 10 days of delivery for full refund. Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Personal Care Appliances: Shavers, Trimmers, Hair Dryers, Straighteners; Skin care, Nail care, Medical equipments10 Days ReturnableThis item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.You can also return the product within 10 days of delivery for full refund. Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Personal Care Appliances: Oral Care Products and AppliancesNon ReturnableThis item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.
Occupational Health & Safety ProductsNon ReturnableThis item is non-returnable due to hygiene/health and personal care/wellness nature of the product.However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement
Grocery & GourmetNon ReturnableThis item is non-returnable due to consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.